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de Kervenoael, Ronan; Yanık, Seda; Bozkaya, Burcin; Palmer, Mark and Hallsworth, Alan (2016). Trading-up on unmet expectations? Evaluating consumers’ expectations in online premium grocery shopping logistics. International Journal of Logistics, 19 (2), pp. 83-104.

de Kervenoael, Ronan; Bisson, Christophe and Palmer, Mark (2015). Dissidents with an innovation cause? Non-institutionalized actors’ online social knowledge sharing, solution-finding tensions and technology management innovation. Information Technology and People, 28 (3), pp. 653-676.

de Kervenoael, Ronan; Elms, Jonathan and Hallsworth, Alan (2014). Influencing online grocery innovation:anti-choice as a trigger for activity fragmentation and multi-tasking. Futures, 62 (Part B), pp. 155-163.

de Kervenoael, Ronan; Hallsworth, Alan and Elms, Jonathan (2014). Household pre-purchase practices and online grocery shopping. Journal of Consumer Behaviour, 13 (5), pp. 364-372.

Yanik, Seda; Bozkaya, Burçin and de Kervenoael, Ronan (2014). A new VRPPD model and a hybrid heuristic solution approach for e-tailing. European Journal of Operational Research, 236 (3), pp. 879-890.

de Kervenoael, Ronan; Hallsworth, Alan and Tng, David (2014). Singapore's online retail deviants:analyzing the rise of blogshops' power. IN: Handbook of research on retailer-consumer relationship development. Musso, Fabio and Druica, Elena (eds) IGI Global.

de Kervenoael, Ronan and Sekeralp, Egemen (2013). Smartphone-based digital government model:the case of the beyaz masa (white table) app in Turkey. IN: Technology development and platform enhancements for successful global e-government design. Bwalya, Kelvin Joseph (ed.) IGI Global.

de Kervenoael, Ronan; Palmer, Mark and Hallsworth, Alan (2013). From the outside in:consumer anti-choice and policy implications in the mobile gaming market. Telecommunications Policy, 37 (6-7), pp. 439-449.

de Kervenoael, Ronan and Yfantis, Vasileios (2013). Articulating wider smartphone emerging security issues in the case of M-government in Turkey. IN: Digital public administration and E-Government in developing nations. Halpin, Edward Francis; Griffin, David; Rankin, Carolynn and et al, (eds) Premier reference source . IGI Global.

Jouan De Kervenoael, Ronan and Dogerlioglu Demir, Kivilcim (2012). Case chapter 1: creating and capturing customer value. Pegasus Airline:delighting a new type of travelling customer. IN: Principles of marketing. Kotler, Philip and Armstrong, Gary (eds) Financial Times/Prentice Hall.

Jouan De Kervenoael, Ronan and Koçoğlu, İpek (2012). E-government strategy in Turkey:a case for m-government. IN: Handbook of research on e-government in emerging economies. Bwalya, Saul Z.K.J. (ed.) IGI Global.

Jouan De Kervenoael, Ronan; Bisson, Christophe and Palmer, Mark (2012). Are web designers resisting the inclusion of social cues when creating website user interface? IN: User interface design for virtual environments. Khan, Bardul H. (ed.) Premier reference source . IGI Global.

de Kervenoael, Ronan; Bisson, Christophe and Palmer, Mark (2012). Web designers, social e-value creation and e-business planning:understanding resistance from conflicting demands. IN: Strategic and pragmatic e-business. Rezaul, Karim Mohammed (ed.) Premier reference source . IGI Global.

Jouan De Kervenoael, Ronan; Canning, Catherine; Hallsworth, Alan and Palmer, Mark (2011). Challenging market conventions:supermarket diversification and consumer resistance in children's apparel purchases. Journal of Fashion Marketing and Management, 15 (4), pp. 464-485.

de Kervenoael, Ronan; Bozkaya, Burçin and Palmer, Mark (2011). Online grocery provision resistance:understanding urban (non-)collaboration and ambiguous supply chain environments. IN: Business organizations and collaborative web. Malik, Kamna and Choudhary, Praveen (eds) Premier Reference Source . IGI Global.

Jouan De Kervenoael, Ronan (2011). Championing the co-production and co-creation of value:the Turkish case of Yemeksepeti.com. Innovations , pp. 71-75.

Elms, Jonathan; Canning, Catherine; De Kervenoael, Ronan; Whysall, Paul and Hallsworth, Alan (2010). 30 years of retail change:where (and how) do you shop? International Journal of Retail and Distribution Management, 38 (11-12), pp. 817-827.

Jouan De Kervenoael, Ronan and Dogerlioglu Demir, Kivilcim (2010). Case chapter 13 : retailing and wholesaling, BEKO:the leading wholesaler from Turkey. IN: Principles of marketing. Kotler, Philip and Armstrong, Gary (eds) Financial Times/Prentice Hall.

De Kervenoael, Ronan and Devletkuşu, Canan (2010). Understanding mobile phone usage while driving:mini-bus and taxi drivers' experiences in Istanbul. IN: Mobile information communication technologies adoption in developing countries. Abdel-Wahab, Ahmed G. and El-Masry, Ahmed A.A. (eds) IGI Global.

De Kervenoael, Ronan J.; Palmer, Mark J. and Cakici, N. Meltem (2010). Exploring civil servant resistance to M-government:a story of transition and opportunities in Turkey. IN: Mobile information communication technologies adoption in developing countries. Abdel-Wahab, Ahmed G. and El-Masry, Ahmed A.A. (eds) IGI Global.

Palmer, Mark J.; Owens, Martin and De Kervenoael, Ronan J. (2010). Paths of the least resistance:understanding how motives form in international retail joint venturing. Service Industries Journal, 30 (6), pp. 965-989.

Hallsworth, Alan; De Kervenoael, Ronan; Elms, Jonathan and Canning, Catherine (2010). The food superstore revolution:changing times, changing research agendas in the UK. International Review of Retail, Distribution and Consumer Research, 20 (1), pp. 135-146.

De Kervenoael, Ronan and Bisson, Christophe (2010). Legitimizing e-social capital cues' integration:investigating the multiple paths of resistance among web designers. IN: 9th International Marketing Trends Congress. 2010-01-23 - 2010-01-27.

De Kervenoael, Ronan; Uğurlu, Seda; Koçoğlu, İpek and Bozkaya, Burçin (2010). Discriminating behaviors through value added premium online grocery offering. IN: 34th Annual Conference of the Gesellschaft für Klassifikation (GfKL 2010). 2010-07-21 - 2010-07-23. (Unpublished)

Elms, Jonathan; De Kervenoael, Ronan; Canning, Catherine and Hallsworth, Alan (2010). 'An understanding of consumers' everyday shopping practices as a form and expression of cultural resistance. IN: Proceedings of the 17th International EIRASS Conference on Recent Advances in Retailing and Services Science, July 2-5, 2010, Istanbul, Turkey. Timmermanns, H. (ed.) European Institute of Retailing and Services Studies.

Jouan De Kervenoael, Ronan; Koçoğlu, İpek; Bozkaya, Burçin and Uğurlu, Seda (2010). E-Market Tedarik Zincirinde Direncin Kırılması:E-Perakende, Lojistik ve Kentsel Planlama İşbirliği. IN: 15 Ulusal Pazarlama Kongresi. 2010-10-26 - 2010-10-29.

Palmer, Mark J.; Simmons, Geoff and De Kervenoael, Ronan J. (2010). Brilliant mistake! Essays on incidents of management mistakes and mea culpa. International Journal of Retail and Distribution Management, 38 (4), pp. 234-257.

Toral, Inci; Palmer, Mark; De Kervenoael, Ronan and De Luca, Luigi (2010). Competitive tension and conflict in strategy alliance tasks. IN: Academy of Marketing Conference 2010. 2010-07-06 - 2010-07-08. (Unpublished)

De Kervenoael, Ronan and Cakici, N. Meltem (2009). Anticipating undesired effects:encountering civil servants' resistance to M-government in Turkey. IN: 11th annual international conference of the Global Business and Technology Association (GBATA). 2009-07-07 - 2009-07-11. (Unpublished)

De Kervenoael, Ronan J.; Aykac, D. Selcen O. and Palmer, Mark J. (2009). Online social capital:understanding e-impulse buying in practice. Journal of Retailing and Consumer Services, 16 (4), pp. 320-328.

Bozkaya, Burçin; De Kervenoael, Ronan and Aykaç, D. Selcen Ö. (2009). Premium e-grocery:exploring value in logistics integrated service solutions. IN: International conference for prospects for research in transport and logistics on a regional-global perspective. 2009-02-12 - 2009-02-14. (Unpublished)

De Kervenoael, Ronan; Bisson, Christophe and Aykaç, D. Selcen Ö. (2009). Practicing social e-atmospherics:French and Turkish web designers' perspectives. IN: 8th international marketing trends congress. 2009-01-16 - 2009-01-17. (Unpublished)

De Kervenoael, Ronan and Devletkuşu, Canan (2009). Türkiye’de mobil teknoloji seçimi ve devlet stratejisi. IN: 1. Ulusal Mobil Devlet Konferansı. 2009-05-28 - 2009-05-29. (Unpublished)

De Kervenoael, Ronan and Nilsson, Ulf (2009). Fairness in open book strategy and 'the strength of the weak ties' as a source of competitive advantage. IN: Proceedings of the 38th European Marketing Academy Conference. UNSPECIFIED.

De Kervenoael, Ronan J. and Bozkaya, Burçin (2009). A multi-source vehicle routing model for delivering e-grocery. IN: 4th international workshop on freight transportation and logistics. 2009-05-26 - 2009-05-29. (Unpublished)

De Kervenoael, Ronan and Aykaç, D. Selcen Ö. (2008). Grey market e-shopping and trust building practices in China. IN: Trust and new technologies. Kautonen, Teemu and Karjaluoto, Heikku (eds) Cheltenham (UK): Edward Elgar.

Aykaç, D. Selcen Ö.; De Kervenoael, Ronan; Kasap, Nihat and Eryarsoy, Enes (2008). Mobile phone and e-government in Turkey:practices and technological choices at the cross-road. IN: International Conferences on Mobile Government and the Mobile Society. 2008-09-16 - 2008-09-19. (Unpublished)

De Kervenoael, Ronan and Aykaç, D. Selcen Ö. (2008). Deneyimsel Pazarlama:Türkiye’deki e-Bankacılık Uygulamaları. IN: 13. Ulusal Pazarlama Kongresi. 2008-10-25 - 2008-10-29. (Unpublished)

De Kervenoael, Ronan; Aykaç, D. Selcen Ö.; Eryarsoy, Enes and Kasap, Nihat (2008). Categorizing 'intention to use' e-government services through mobile phone:the importance of front loading activities. IN: CONF-IRM 2008 Proceedings. UNSPECIFIED.

De Kervenoael, Ronan; Aykaç, D. Selcen Ö.; Hallsworth, Alan and Canning, Catherine (2008). Capturing loyalty across garments' range:the case of supermarket children clothing in the UK. IN: 15th International EIRASS Conference on recent advances in Retailing and Service Science. 2008-07-14 - 2008-07-17. (Unpublished)

De Kervenoael, Ronan; Cetin, Seda; Soylu, Yesim and Aykaç, D. Selcen Ö. (2008). Adopting the experiential values propositions as e-atmospherics:an illustration through the case of e-banking. IN: 15th International EIRASS Conference on recent advances in Retailing and Service Science. 2008-07-14 - 2008-07-17. (Unpublished)

De Kervenoael, Ronan and Liao, I-Ju (2008). Female e-behaviour and high involvement products:an exploratory study of cosmetic products e-consumption in Taiwan. IN: Business and Economics Society International Conference 2008. 2008-07-15 - 2008-07-19. (Unpublished)

De Kervenoael, Ronan J.; Aykaç, D. Selcen Ö. and Bisson, Christophe (2008). The influence of social e-atmospherics in practice:a website content analysis perspectives from Turkey as an illustration of emerging market and France as a mature market. IN: 7th International Congress Marketing Trends. 2008-01-17 - 2008-01-19. (Unpublished)

De Kervenoael, Ronan J.; Soopromanien, Didier; Hallsworth, Alan and Elms, Jonathan (2007). Personal privacy as a positive experience of shopping:an illustration through the case of online grocery shopping. International Journal of Retail and Distribution Management, 35 (7), pp. 583-599.

De Kervenoael, Ronan and Aykaç, D. Selcen Ö. (2007). Its in her eyes? A barometer for EU accession through female perceptions of role portrayals in advertising:a cross-cultural study of Ukraine and Turkey? IN: Flexible marketing in an unpredictable world. UNSPECIFIED.

De Kervenoael, Ronan and Aykaç, D. Selcen Ö. (2007). Profiling Turkish e-grocery consumers motivations. IN: 3rd International Conference on Business, Management and Economics (ICBME). 2007-06-13 - 2007-06-17. (Unpublished)

Elms, Jonathan; Dumphy, Claire; De Kervenoael, Ronan and Aykaç, D. Selcen Ö. (2007). It's in his eyes? The negotiation and interpretation of masculinity using the Dolce et Gabbana's 2005 Print advertising campaign. IN: 4th workshop of interpretative consumer research proceedings. UNSPECIFIED.

de Kervenoael, Ronan J.; Hallsworth, Alan and Clarke, Ian (2006). Macro-level change and micro-level effects:a twenty year perspective on changing grocery shopping behaviour in Britain. Journal of Retailing and Consumer Services, 13 (6), pp. 381-392.

Kasap, Nihat; De Kervenoael, Ronan J. and Eryarsoy, Enes (2006). A conceptual analysis of m-technology as a medium towards e-governance society in emerging countries. IN: INFORMS Marketing Science Conference. 2006-06-08 - 2006-06-10. (Unpublished)

Clarke, Ian; Hallsworth, Alan; Jackson, Peter; De Kervenoael, Ronan J.; Perez Del Aguila, Rossana and Kirkup, Malcolm (2006). Retail restructuring and consumer choice 1:long term local changes in consumer behaviour : Portsmouth 1980-2002. Environment and Planning A, 38 (1), pp. 25-46.

De Kervenoael, Ronan; Elms, Jonathan; Soopramanien, Didier and Hallsworth, Alan (2006). ICT and internet use at the household levels:a melting pot of sub-optimum decision making in the case of E-Grocery shopping. IN: Proceedings of Academy of Marketing Annual Conference. UNSPECIFIED.

De Kervenoael, Ronan; Elms, Jonathan; Soopramanien, Didier and Hallsworth, Alan (2006). Local geographies and online grocery shopping retail channel choice impact at household level. IN: Proceedings EIRASS. UNSPECIFIED.

De Kervenoael, Ronan J.; Soopromanien, Didier; Elms, Jonathan and Hallsworth, Alan (2006). Exploring value through integrated service solutions:the case of e-grocery shopping. Managing Service Quality, 16 (2), pp. 185-202.

Elms, Jonathan; De Kervenoael, R and Hallsworth, Alan (2006). Engaging with internet technologies within the home:multi-tasking and the (re/trans)formation of domestic consumption practices. IN: 5th Customer Research Academy Workshop (CRAWS 2006). 2006-04-05 - 2006-04-07. (Unpublished)

De Kervenoael, Ronan; Elms, Jonathan and Hallsworth, Alan (2005). Personal privacy in context:the case of on-line grocery shopping. IN: CIRM 2005. 2005-11-04 - 2005-11-05. (Unpublished)

De Kervenoael, Ronan; Hallsworth, Alan and Clarke, Ian (2005). Evolving experiences:assessing grocery retail competition through international comparisons. IN: British Academy of Management Conference 2005. 2005-09-13 - 2005-09-15.

Clarke, Ian; Hallsworth, Alan; Jackson, Peter; De Kervenoael, Ronan and Perez Del Aguila, Rossana (2004). Reframing choice : conceptualising and grounding long-term local retail change:the Portsmouth study, 1980-2003. IN: 100th Association of American Geographers Annual Meeting. 2004-03-15 - 2004-03-19. (Unpublished)

Clarke, Ian; Hallsworth, Alan; Jackson, Peter; Jouan De Kervenoael, Ronan; Perez Del Aguila, Rossana and Kirkup, Malcolm (2004). Retail competition and consumer choice:contextualising the “food deserts” debate. International Journal of Retail and Distribution Management, 32 (2), pp. 89-99.

Eccles, S; Perez Del Aguila, Rossana; Clarke, Ian; Jackson, Peter; Hallsworth, Alan and De Kervenoael, Ronan (2004). Transaction in transition:changing household composition and the dynamics of grocery consumption. IN: Virtue in marketing. UNSPECIFIED.

Clarke, Ian; Hallsworth, Alan; Jackson, Peter; De Kervenoael, Ronan J. and Perez Del Aguila, Rossana (2003). Real choice in food grocery shopping in Britain. European Retail Digest, Autumn (39), pp. 7-13.

Clarke, Ian; Hallsworth, Alan; Jackson, Peter; De Kervenoael, Ronan; Kirkup, Malcom and Perez Del Aguila, Rossana (2003). Down my street:intra-suburban 'neighbourhood' perspectives on retail choice. IN: CIRM 2003. 2003-09-12 - 2003-09-13.

Clarke, Ian; Hallsworth, Alan; Jackson, Peter; De Kervenoael, Ronan and Perez Del Aguila, Rossana (2003). Real competition and consumer choice are located:experiencing long-term retail change. IN: Lancaster University, Sociology Department Seminar Series. 2003-03-01.

De Kervenoael, Ronan (2001). Multi-level governance in tourism policy, the case of Brittany (France) and South West England (UK):a discriminant analysis of fiscal federalism attributes. IN: 2001 Business and Economics Society international conference : proceedings. Worcester, MA (US): BESI.

Armstrong, Harvey W. and De Kervenoael, Ronan J. (2000). An economic perspective on the assignment of policy powers:the case of tourism policy. Regional and federal studies, 10 (2), pp. 78-106.

Armstrong, Harvey W. and De Kervenoael, Ronan J. (1998). The economic development case for regional governance. Yorkshire and Humber Regional Review, 8 (2), pp. 3-5.

Sapsford, David; Johnes, Geraint; Armstrong, Harvey W. and De Kervenoael, Ronan J. (1997). British employers and the Social Chapter:some survey evidences. Industrial Relations Journal, 28 (3), pp. 236-242.

Armstrong, Harvey W. and De Kervenoael, Ronan (1997). Regional economic restructuring in the EU:current patterns and past trends. IN: The coherence of EU regional policy. Bachtler, John and Turok, Ivan (eds) Regional policy and development . London (UK): Jessica Kingsley.

Armstrong, Harvey W.; De Kervenoael, Ronan; Li, Xiao-Ming and Read, Robert (1997). A comparison of the economic performance of different micro-states, and between micro-states and larger countries. IN: Lancaster University, The Management School. 1997-01-01 - 1997-01-01.

Armstrong, Harvey W.; De Kervenoael, Ronan J.; Li, X. and Read, R. A comparison of the economic performance of different micro-states, and between micro-states and larger countries. World Development, 26 (4), pp. 639-656.

Cakici, N. Meltem and De Kervenoael, Ronan Source of legitimacy in M-government initiatives in Turkey:concerns human vs. technical resource management. IN: E-strategies for resource management systems. Alkhalifa, Eshaa M. (ed.) IGI Global.

De Kervenoael, R Faces of pricing and profit planning in innovation at the doorstep of the EU:government pricing policy in the pharmaceutical sector in Turkey. IN: Proceedings Global Business and Technology Association (GBATA). UNSPECIFIED.

De Kervenoael, Ronan Framework agreement for cooperation between the European Economic Community and the United Mexican States. IN: Congreso de Comercio International, Mexico-Union Europea. 2000-10-01.

De Kervenoael, Ronan Tourism policy in Brittany (France) and South West England (UK):a cluster analysis of tourism markets at the local level. IN: 40th annual meeting of the Western Regional Science Association. 2001-02-25 - 2001-02-28. (Unpublished)

De Kervenoael, Ronan and Armstrong, Harvey W. An economic perspective on the assignment of policy powers:the case of tourism policy. IN: Democracy in Europe: the Treaty of Amsterdam evaluated. 1998-02-12 - 1998-02-14.

De Kervenoael, Ronan and Aykaç, D. Selcen Ö. Trust and shopping. IN: Trust and new technologies. Kautonen, Teemu and Karjaluoto, Heikku (eds) Cheltenham (UK): Edward Elgar.

De Kervenoael, Ronan and Bozkaya, Burcin Moving towards premium e-grocery management:multi-products sourcing capacity logistic and geodemographic marketing in emerging markets. IN: Proceedings of the 17th International EIRASS Conference on Recent Advances in Retailing and Services Science, July 2-5, 2010, Istanbul, Turkey. Timmermanns, H. (ed.) European Institute of Retailing and Services Studies.

De Kervenoael, Ronan; Elms, Jonathan; Soopramanien, Didier; Aykaç, D. Selcen Ö. and Hallsworth, Alan Anticipating e-grocery pre-purchase practices:contrasting trajectories in households organisation. IN: EIRASS Conference Proceedings. 2007. Timmermans, H.J.P. (ed.) UNSPECIFIED.

De Kervenoael, Ronan; Elms, Jonathan; Soopramanien, Didier and Hallsworth, Alan Technologies, interface sociality and retail inclusion:making British e-grocery a mainstream shopping channel available to all? IN: 13th conference of the European Association for Education and Research in Commercial Distribution (EAERCD). 2005-01-01 - 2005-01-01.

De Kervenoael, Ronan; Hallsworth, Alan; Elms, Jonathan and Canning, Catherine From social welfare to superstores everywhere:changing times, changing research agendas in UK big box retailing. IN: 15th conference of the European Association for Education and Research in Commercial Distribution (EAERCD). 2009-07-15 - 2009-07-17. (Unpublished)

De Kervenoael, Ronan J.; Cakici, N. Meltem and Guner, Duygu The role of choice in the development of an M-government strategy in Turkey. International Journal of E-services and Mobile Applications, 2 (2), pp. 38-57.

De Kervenoael, Ronan J. and Nilsson, Ulf Faces of pricing and profit planning at the doorstep of the EU: government pricing policy in the innovative pharmaceutical sector in Turkey. Journal of Global Business Management, 2 (2),

Dogerlioglu Demir, Kivilcim and Jouan De Kervenoael, Ronan Case chapter 8: store brands, own brand:interesting or missing out? IN: Principles of marketing. Kotler, Philip and Armstrong, Gary (eds) Financial Times/Prentice Hall.

Jackson, Peter; Clarke, Ian; Hallsworth, Alan; De Kervenoael, Ronan and Perez Del Aguila, Rossana Experiencing competition at the local level. IN: 100th Association of American Geographers Annual Meeting. 2004-03-15 - 2004-03-19.

Jackson, Peter; Perez Del Aguila, Rossana; Clarke, Ian; Hallsworth, Alan; De Kervenoael, Ronan J. and Kirkup, Malcolm Retail restructuring and consumer choice 2:understanding consumer choice at the household level. Environment and Planning A, 38 (1), pp. 47-67.

Kirkup, Malcolm; De Kervenoael, Ronan J.; Hallsworth, Alan; Clarke, Ian; Jackson, Peter and Perez Del Aguila, Rossana Inequalities in retail choice: exploring consumer experiences in suburban neighbourhoods. International Journal of Retail and Distribution Management, 32 (11), pp. 511-522.

Koçoğlu, İpek; De Kervenoael, Ronan and Bozkaya, Burçin E-Perakendecilik ve Gelişimi Engelleyen Dirençler. Informag, 2010 (August),

Soopramanien, Didier; Elms, Jonathan and De Kervenoael, Ronan Internet vs store-based grocery shopping:why value added needs to be measured differently. IN: Proceedings of 12th International Conference by the European Institute of Retailing and Services Studies on Recent Advances in Retailing and Services Science. Timmermans, H.J.P. (ed.) UNSPECIFIED.

de Kervenoael, Ronan; Schwob, Alexandre; Palmer, Mark and Simmons, Geoff Smartphone chronic gaming consumption and positive coping practice. Information Technology and People, 30 (2),