Market orientation of service networks : direct and indirect effects on sustained competitive advantage
Evanschitzky, Heiner (2007). Market orientation of service networks : direct and indirect effects on sustained competitive advantage. Journal of strategic marketing, 15 (4), pp. 349-368.
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Official URL: http://www.tandfonline.com/10.1080/096525407013188...
Abstract
Market orientation is an organization-wide concept that helps explain sustained competitive advantage (SCA). Since networks become ever more important, especially in the service sector, there is need to expand the concept of MO to a network setting. In line with Narver and Slater (1990), the concept of Market Orientation of Networks (MONW) is developed. This study indicates how MONW relates to the resource-based view (RBV) of the firm and the industrial organization (IO) view in explaining SCA. It is argued that MONW has direct and indirect effects on SCA. More precisely, the antecedent effect of MONW to resources and industry structure is considered.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | market orientation, service networks, company performance, resource‐based view of the firm, industrial organization |
| Divisions: | Schools_of_Study > Aston Business School > Marketing Group (ABS) |
| Related URLs: | |
| ID Code: | 17519 |
| Deposited By: | Prof Alfred Admin |
| Deposited On: | 05 Oct 2012 11:57 |
| Last Modified: | 08 Jan 2013 18:04 |
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